Shipping Policy

Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has shipped.

During periods of high order volume, processing times may be slightly longer. If there is a significant delay in shipping your order, we will contact you via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• Standard Shipping: 3–7 business days
• Expedited Shipping: 2–4 business days (if available)
• International Shipping: 7–21 business days (if available)

Please note that delivery times are estimates and are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. Tracking information may take up to 48 hours to become active.

International Shipping

We currently ship to selected international destinations. Shipping rates and delivery times vary by country.

Customers are responsible for any customs duties, taxes, or import fees imposed by their local government. These charges are not included in the purchase price or shipping cost.

Incorrect Shipping Addresses

Please ensure that your shipping address is correct before completing your order. We are not responsible for orders shipped to incorrectly provided addresses.

If you notice an error in your shipping address, contact us as soon as possible and we will do our best to update it before the order ships.

Lost, Stolen, or Damaged Packages

If your package is lost, stolen, or arrives damaged, please contact us within 7 days of the delivery date.

We will work with the shipping carrier to investigate the issue and determine an appropriate resolution. Replacement or refund eligibility will be reviewed on a case-by-case basis.

Delays

While we strive to meet all estimated delivery times, delays may occur due to weather conditions, carrier disruptions, customs processing, holidays, or other circumstances beyond our control.

We appreciate your patience and understanding in such situations.

Contact Us

If you have any questions about your order or this Shipping Policy, please contact us at:

Email: carterkklein@gmail.com